Here's how iPhone users can get up to $95 from Apple's AI delay
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Apple iPhone 16 models are displayed at an Apple store in New York on April 4, 2025. Photo: Michael M. Santiago/Getty Images
Apple customers can now file claims in a massive class-action settlement over Siri's delayed AI rollout.
Why it matters: Apple's struggles to deliver some of the AI features it promoted for its newest iPhones could now mean cash payments for millions of customers.
Catch up quick: In May, Apple agreed to a $250 million settlement in a U.S. class-action lawsuit over allegations that the tech company falsely advertised its AI and Siri integrations.
- The lawsuit alleged that Apple created a "clear and reasonable consumer expectation" that advanced AI features would be added to the iPhone 16 released in September 2024.
- Apple rolled out some Apple Intelligence features in 2024, like the ChatGPT integration with Siri and generative emoji tool, but did not match the full slate that was advertised, per the lawsuit.
Apple denied the allegations and any wrongdoing before settling the lawsuit.
- The headline AI features involving Siri ultimately launched with iOS 27 in September.
Driving the news: The settlement's website went live Monday morning.
- The deadline to file a claim is Dec. 21, 2026.
How to know if you're eligible
Zoom in: The settlement website says you're eligible to receive compensation if you:
- Live in the United States.
- Bought an iPhone 15 Pro, iPhone 15 Pro Max or any iPhone 16 model between June 10, 2024, and March 29, 2025.
- Acknowledge that you "expected at the time of purchase to receive certain Siri Apple Intelligence features on your device, which you did not," per the settlement's FAQ.
Context: You must be the phone's original purchaser and cannot have bought it through resale. Businesses can also file claims.
How to file a claim
How it works: Visit the settlement website, enter your name and contact information, then add your iPhone serial number.
- Your claim will be rejected if it "is incomplete, contains false information, or is not submitted by the deadline," per the website.
- The website says all information "will be treated as confidential" and will be used for the settlement claim only.
How much you can receive
Payments start at $25 per eligible device, but can be adjusted up or down, with a maximum of $95 per device.
- The number could also be "decreased pro rata depending on the total number of valid claims submitted and other factors," the website says.
When you will get paid
A final approval hearing is scheduled for Feb. 24, 2027, according to the website, which will "determine if the settlement is fair, reasonable, and adequate."
- Depending on the court's decision, there could be appeals that delay the payment process.
- "If there is no appeal, your settlement benefit will be processed promptly. Please be patient," the website says.
Apple's latest with Siri and AI
The big picture: iPhone users are filing claims weeks after Apple started more fully integrating Siri with AI.
- The new overhaul makes Siri context-aware, more like a conversational chatbot in your phone.
- For example, the Siri Recap feature takes notes of your conversations throughout the day and builds Apple Intelligence-generated summaries.
The intrigue: As Axios' Ina Fried notes, the AI features arrive as leading AI companies like OpenAI, Anthropic and Google have already moved beyond chatbots to tools involving AI agents.
