Everything to know about America.gov, Trump's new AI website
Add Axios as your preferred source to
see more of our stories on Google.
President Trump speaks during the launch of America.gov in Washington, D.C. Photo: Kevin Dietsch/Getty Images
The White House officially launched America.gov Tuesday, giving Americans an AI-powered platform for navigating federal information, tasks and services.
Why it matters: The website puts generative AI directly between Americans and federal information as the Trump administration expands its use of the technology.
Driving the news: The website comes ahead of a planned White House lunch with several AI leaders and CEOs as Trump promotes what he has called a new "golden age" of AI.
- "We are launching today something that is not just simply a website, it's a restoration of America's founding promise and it's a reinvention of your government for the 21st century and beyond," Trump said Tuesday.
What "America.gov" does
Context: America.gov aims to help Americans complete government-related tasks using an AI chatbot.
- It tells Americans how to replace a Social Security card, register to vote or find information about how the government works.
- It also shares how to change an address, buy a national park pass, compare Medicare plans and register a business.
What they're saying: "Right now, Americans can ask any question on America.gov and get an up-to-date answer," a White House press release says.
How America.gov works
How it works: The website opens with a chat box, similar to ChatGPT or Claude, with suggested questions like "How do I update my address with USPS?"
- You can also add an attachment, or use the voice feature to speak directly to the website's chat box.
After a submitted question, the page displays an AI-generated response.
- "The more specific you get, the better we answer, right down to your dates, state, and circumstances," the website reads.
You don't need an account to use the website. The White House says the website aims to preserve personal privacy.
Is America.gov accurate?
Reality check: America.gov's answers are AI-generated, meaning users may still need to verify important information against the government sources it cites.
- The system also won't answer every question, including some requests for financial, tax or legal advice.
For example, when Axios used the system's recommended question of "How can I invest in my child's future?," the bot responded: "I cannot give investment, tax, or legal advice" before providing some methods families typically follow, like the Trump Accounts.
- At launch, the website also contradicted some of Trump's own claims, including by saying Joe Biden won the 2020 election — though it later began declining to answer some political questions.
How America.gov was made
Between the lines: America.gov doesn't prominently identify which AI models it uses to answer questions.
- It says the General Services Administration (GSA) operates America.gov, while the National Design Studio, a White House team of design and technology experts, built it.
- U.S. Chief Design Officer Joe Gebbia says the website uses Grok and Gemini to power its AI features, per the Wall Street Journal and CNBC.
Zoom in: America.gov says it turns "29,000 websites into one" for its information.
- "Every answer comes from official government websites with links to the original sources," the site says.
- It adds: "The accuracy of our answers is never influenced by third parties."
- The website says that it does not offer "campaign or party information," either.
What's coming to America.gov
What's next: The website promises the ability "to complete forms, applications, renewals all in one place" by early 2027.
- "America.gov will integrate across agencies so you can safely, securely, and quickly get it done and get back to what matters most," the website reads.
- Users can also share what they want to see added to the website.
